Ours policies

Shipping

All our orders are shipped via Canada Post. Please allow up to 48 hours for order processing and 2-4 business days for shipping. The option to pick up from our studio is always available. If you select this option, we will notify you when your order is ready as well as the pick-up date.

Return policy

We do not accept any returns or exchanges on any of our beauty products, fitness equipment or C’est Moi clothing items. All other clothing items are exchangeable only within 7 days of receiving the order. Clothes cannot be exchanged if damaged, worn, or if the tags have been removed.

Damaged/Defective items

If you receive a product that is damaged, please contact us within 48 hours.

Disclaimer

We are not responsible for lost or stolen packages, extra courier charges and/or delivery errors. If there is a problem with your order, please contact us to resolve the situation.